We have both identified and resolved the issue pertaining to the degraded performance the past 12 hours.
Posted Sep 06, 2019 - 01:06 UTC
Investigating
We are currently experiencing technical issues which is causing the system to respond slower than usual and at times, showing the 'Maintenance in progress' page. Please note this is not a planned maintenance and our engineering team is working hard on identifying the cause and subsequent resolution.
Posted Sep 05, 2019 - 12:05 UTC
This incident affected: Third-party services (Email outbound delivery, Image content delivery network, Image resizing and processing) and Award Force application, legacy reports.